Introduction

As part of your onboarding, you will receive a link from your Ravio contact to complete the following steps.

1. Establishing an integration between your Hibob system and Ravio,
2. Completing general questions about your level (career) framework,
3. Completing the Benefit Survey.

Below we explain how you can carry out Step 1: Establishing an integration between your Hibob system and Ravio. This guide will also cover troubleshooting any potential issues that come with setting up the connection between Ravio and your company’s Hibob instance.

Step by Step Integration Setup Instructions

Step 1 - Create a Service User

Log in to Hibob, and navigate to Integrations within System Settings (this is accessed through the tile in the top left of the screen). Then go to ‘Manage’ on the Service Users tile.

Step 2 - Generate Service User ID and Token

Create a new Service User, and then save the Service User ID and Token.

<aside> 🚨 Make sure you copy the User ID and Token, as once you click done, there will be no way to see the details again.

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Video Walkthrough: Steps 1 & 2

https://drive.google.com/file/d/1Q4uQqaAFctQNlvkmRYtWOP_n_CNSb4j4/view?usp=drive_link

Step 3 - Create a Permission Group & Add Service User